For five generations, the Grand Hotel Excelsior Vittoria has been a refined hotel complex set in a two-hectare Mediterranean park. Unique in its kind, thanks to its privileged location overlooking the Gulf of Naples, its terraces offer visitors an unforgettable view.
"The company intends to continue developing the IT platform to support internal processes by integrating IT tools and communicating with all company stakeholders. In this scenario, SAP Business One plays a central role as it is the reference platform for managing processes and data analysis." Giovanni Fiorentino, Financial Controller, Grand Hotel Excelsior Vittoria, Sorrento, Italy
The Need:
While maintaining all the characteristics of a family-run business, the hotel wanted to choose the path of technological innovation to keep up with the times. The main need was for an IT infrastructure to support the back office and management in strategic decision-making.
The Solution:
During our intervention, we unified the management of data from various sources, centralizing the information collected from different divisions (accounting, hotel reception, and warehouse). We then integrated the main processes to improve results, making goods and stock traceable, speeding up the work of the entire team, and making it more efficient, also enhancing the accessibility of the solution remotely.
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